OTIS: 2400:cb00:572:1000:329d:953a:a0bf:f807

1.1. Entourage for Mac 2008

FIRST set your password

1. In a web browser, go to Login.microsoftonline.com.

2. Enter your full email address.

3. Enter the default TEMPORARY password: NewPass4sem*

4. You will then be prompted to enter it again along with whatever you want your new password to be.

5. Enter your new password a second time to confirm.

 

Entourage for Mac 2008

1. Go under Tools à Accounts and select your Account. Click the Delete icon at the top of the screen. This will delete the server account data stored on your computer. This will NOT delete any local email. This MAY TAKE SEVERAL MINUTES where Entourage appears to be doing nothing. Have patience.

2. After this is completed, restart Entourage. Go back to Tools à Accounts and verify that the account is gone. This sometimes hangs and you may need to delete it again. If this happens restart Entourage again.

3. When your old account is finally gone, and you have clicked on Tools à Accounts click New.

4. Set Account Type to IMap. Click OK

5. At the next screen, enter the following information:

            Account Name: Your Name

            Name: Your Name

            Email Address: Your Full Email Address

            Under Receiving Email

                        Account ID: Your Full Email Address

                        IMap Server: outlook.office365.com

                        Password: Your Password

                        Save Password in My Mac OS Keychain. You may click this if you like.

                        Click on “Click here for advanced receiving options”

                                    Check “This IMap server requires a secure connection.”

                                    Check “Override Default IMap Port” and set it to 993

                                    Click off the screen (there is no OK button)

Under Sending Email

                        SMTP Server: outlook.office365.com

                        Click on “Click here for advanced sending options”

                                    Check “SMTP server requires a secure connection.”

                                    Check “Override SMTP Port” and set it to 587

Click off the screen (there is no OK button)

6. Click OK. Email should start coming in after about minute.

 

 

1.2. Apple Mail

FIRST set your password

1. In a web browser, go to Login.microsoftonline.com.

2. Enter your full email address.

3. Enter the default TEMPORARY password: NewPass4sem*

4. You will then be prompted to enter it again along with whatever you want your new password to be.

5. Enter your new password a second time to confirm.

 

 

Apple Mail

Tested with Version 6.6

1. Create new account (Preferences à Accounts then click the + sign).

2. Enter Name, Email Address and Password.

3. Click continue. As long as setting are correct, Mail will automatically connect.

1.3. Outlook For Mac 2011

FIRST set your password

1. In a web browser, go to Login.microsoftonline.com.

2. Enter your full email address.

3. Enter the default TEMPORARY password: NewPass4sem*

4. You will then be prompted to enter it again along with whatever you want your new password to be.

5. Enter your new password a second time to confirm.

 

Outlook For Mac 2011

If you are not getting new email, do the following:

1. Go under Tools à Accounts and select your Account from the left pane. Click the minus button at the bottom of the pane. This will delete the server account data stored on your computer. This will NOT delete any local email.

2. After this is completed, restart Outlook. Go back to Tools à Accounts and verify that the account is gone. This sometimes hangs and you may need to delete it again. If this happens restart Outlook again.

3. When your old account is finally gone, and you have clicked on Tools à Accounts, you should get a prompt to set up your email. Click on “Exchange or Office 365”

4. You will be shown several fields. Enter the following information:

            Email Address: Your FULL email address    

            Method: Username and Password

            Username: Your FULL email address

            Password: Your Password

            Check Configure Automatically if it is not already checked.

            Click OK.

5. You MAY be prompted that Outlook was redirected to another server. This is OK. Click “Always Use My Response For This Server” then click Allow.

6. After a few seconds, your email should start coming back into your computer. All email, contacts and calendar events that had been on the server should come back in. Depending on the amount of data you have stored on the server, this may take 30 minutes to several hours. It just depends on how fast you internet connection is and how much data you have on the server.

2.1. Checking Email with a Web Browser

1. In a web browser, go to the following URL:
   https://login.microsoftonline.com
   
   
2. You will see a screen like below. Enter your email address and your password. If you have been given a temporary password, or your password has been reset, you will be asked to change your password once you enter the correct temporary password.
   
   
   
   
3. After you enter you're password correctly you will briefly see a loading image like below before you see your Inbox.
   

2.2. iPhone Settings

Anyone with an iPhone can now check their work email from their phone. Here are the settings to connect. If you have any problems, email me.

Concord Publishing House users
Email: Your full email address
Server: mail2.semissourian.com
Domain: SEM
Username: yourname (NOT your full email address)
Description: Anything you want, usually your email address
Use SSL: on

All other email users
server: mail.semissourian.com
Username: SEM\yourname (SEM must be capitalized!)
SSL: off

Concord users with iPhones older than the 3G may have problems. This is because you are unable to enable SSL during setup. To work around it, continue setting up the account and disregard any errors that pop up. Then go back into the settings for the account and enable SSL.

For all users, you may get certificate errors during setup. Just press continue.

3.1. Turning On / Off the Out of Office Notification using a Web Client

Turning On / Off the Out of Office Notification using a Web Client If you are going on vacation or will be in a location in which you will be unable to check your email, here is how you can turn on your Out of Office notifications.

Web Browser email client

1. Follow the login instructions on the page Checking Email with a Web Browser.
   
   
2. Click the gear at the top right of the page.
   
   
3. Click Automatic Replies and fill out the form. Your screen should look like this:
   
   

4.1. Troubleshooting Accessing Email with Entourage

Problem: Email is running slow. We get the spinning "lollipop" frequently. Solution #1: Too much email in your account on the server. Move older emails from your online account to your local harddrive.

4.2. Rebuilding your Entourage Database

To rebuild your Entourage Database do the following:

1. Quit out of Entourage and all other Microsoft programs including Word, Excel, PowerPoint and Internet Explorer.
2. Go to the Applications : Microsoft Office 2004 : Office : and double-click on the application Database Utility.
3. Select the database you want to rebuild. This will USUALLY (but not always) be named Main Identity.
4. Click Rebuild Database. (This could take a while.)