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3.6. Reversing a Transaction

1.    From the Software menu, select Accounts Receivable | Invoice Update.  A window entitled Search Engine will appear.

2.    In the Search Engine window, enter the invoice number of the transaction you wish to reverse in the Searching field, and check the Invoice Number option, located under the Invoice heading.  Then hit <Enter>, or click on the Find button.

3.    If you do not know the number of the invoice to be modified, select the Criteria for your search, and enter the relevant information in the Searching field.  Then hit <Enter>, or click on the Find button.  A list of the client’s invoices will appear at the bottom of the window.  Click on the invoice to be modified.

4.    Click on the Transactions tab, and from the list located at the bottom left of the window, select the transaction you wish to reverse.

5.    Click on the Reverse button.  A window entitled Invertion Confirmation will appear.  It will display the default transaction reversal code, and the current date.  These entries may be modified if necessary.  If correct, click on the OK button.

6.    Click on the Save icon.  The original transaction will remain, but an additional transaction for the opposite amount will now appear.

7.    If necessary, insert a new transaction for the correct amount.  To do this, see Adding Transactions to an Invoice.

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